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花旗银行上海分行招聘支行服务经理

About Citi China
Citi first established an office in China in May, 1902, in Shanghai. Today Citi is among the premier foreign banks operating in China, offering broad product range in China. On 2 April 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign invested banks locally incorporated in China. On 23 April 2007, Citibank (China) Co., Ltd. became one of the first foreign invested banks to launch RMB services to Chinese residents.

Citi currently has branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu and so on operating corporate banking business and a considerable number of consumer bank outlets in these cities. With operations in more than 100 countries around the world, Citi is one of the most global foreign banks in China.

关于花旗中国
花旗在中国的历史可追溯至一九零二年五月。如今，花旗已是中国的顶尖外资银行之一，为客户提供广泛的金融产品。2007年4月2日，花旗银行（中国）有限公司正式开始运营,成为首批成功转制法人银行的外资银行之一；2007年4月23日，成为首批正式开展中国境内公民人民币业务的外资银行之一。

目前，花旗分别在北京、上海、广州、深圳、天津和成都等城市设有分行,开展企业银行业务；并在这些城市设有多家零售银行营业网点。花旗在全球的100多个国家开展业务，是中国最具全球性的外资银行之一。


Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.
We provide challenging and rewarding career opportunities with the vacancy:

Successful candidate will be provided with superior career development opportunities and competitive remuneration package. If you are interested in the position please send your CV (English & Chinese) to us.
(Please indicate position applied & "51Job" on the envelope)

本银行谢绝来电来访。应聘者如在一个月内未被约见，其个人简历将会用作未来参考，恕不退还。
公司网站： http://www.citibank.com
http://www.citigroup.com
地 址： 上海市浦东新区陆家嘴金融贸易区花园石桥路33号花旗集团大厦30楼
邮政编码： 200120
联 系 人： 花旗银行人力资源部
电子邮箱： gcghr.shanghai@citigroup.com

招聘职位：
Branch Service Manager 支行服务经理
发布日期： 2007-07-22
工作地点： 上海市
招聘人数： 若干
工作年限： 五年以上
外语要求： 英语 熟练
薪水范围： 面议
学历： 本科

职位描述：
Responsibilities
- To be responsible for daily operation and transaction work and ensure the work is efficiently and accurately completed on time and meets the standard
- To oversee the service quality of the branch and deal with customers’ complaints to ensure high quality service is delivered
- To train, groom and develop operation and branch service team members through consistent and regular coaching and mentoring
- To ensure operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control standards
- Effective capacity/ workflow management
- Assist BSG head, BM in managing cost dynamics, identifying opportunities to rationalize resource utilization, to complete the ad-hoc operation project.
- Coordinate branch security, admin. Job and other general service items

Qualification
- University graduate with min. 5 years work experience in banking operation, preferably in retail banking area
- Customer oriented and has min. 2-3 years experience in leading an operation or service team
- Good people management skill.
- Work knowledge of bank product and financial service transaction.
- Excellent communication, interpersonal and problem-solving skills.
- Fluency in English, both spoken and written.
- Sound knowledge in local authorities (CBRC, PBOC, SAFE) regulations
- Good computer skill

在线申请：花旗银行上海分行招聘支行服务经理

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